Warranties & Protection Plans

The Exchange offers a variety of plans to protect the items you love and use every day. A small investment in a protection plan will save you time and money by covering you from unexpected costs on repairs or replacements.

Exchange Protection Plans

Exchange Protection Plans protect your purchases as service protection plans - from one year to lifetime service, depending upon product type. Plans are based on the product purchase price and are fully transferable if the item is sold or given as a gift.

Plans may include:

  • 100% parts and labor coverage
  • Accidental Damage from Handling
  • Power surge protection
  • Coverage of breakdowns due to heat, dust and internal humidity
  • No lemon guarantee - if your product fails three times for the same reason, we'll replace it
  • In-home service available on qualifying items (mirrors the manufacturer's warranty)
  • Worldwide protection


AppleCare - service and support from the people who know your Apple products best.

Most Apple hardware comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support. To extend your coverage further, purchase the AppleCare Protection Plan or AppleCare+.

Because Apple makes the hardware, the operating system and many applications, Apple products are truly integrated systems. And only AppleCare products give you one-stop service and support from Apple experts, so most issues can be resolved in a single call.

  • One stop for technical support
  • Apple hardware coverage
  • Software support included


Guardsman 5-Year Gold Complete Plus Furniture and/or Area Rug Protection Plan

Protect your new furniture and area rug from the stains and damage of a life well-lived.

Enjoy their antics and laugh off their stains. The Guardsman 5-Year Gold Complete Plus Furniture and/or Area Rug Protection Plan lets you furnish fearlessly, knowing that expert Guardsman technicians can clean and restore your investment to a look you'll love a long, long time.

Coverage includes:

  • Household stains
  • Food and beverage stains
  • Human and pet biological stains on rug, fabric, leather, vinyl and wood
  • Accidental damage to wood and other hard surfaces

Details of the plan are available for download.

Ashley Furniture Warranty

Ashley Furniture provides a 1-year manufacturer warranty from the date of purchase that covers shipping and labor to repair and/or replace defective parts.

Following the 1-year anniversary of the date of purchase, the warranty will cover replacement parts only. Begin the claims process here.

Coverage includes:

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